Questions & Answers

Frequently Asked Questions

Everything you'd like to know before your first visit.

General

Is this treatment right for me?

We always discuss this together first. Before every treatment, we carry out an assessment to identify any contraindications and determine the right approach for you.

Will I get a natural result?

Yes — natural results are our core principle. We focus on safe, gradual results rather than fast, artificial-looking changes.

How many sessions do I need?

This depends on the treatment and your skin goals. Some treatments show results after just one session, others need several. We'll discuss this during your skin analysis.

Does the treatment hurt?

Pain perception varies from person to person. Most treatments cause minimal discomfort; where needed, we apply a numbing cream.

Is there any downtime?

This depends on the treatment — we'll tell you exactly what to expect beforehand.

How long do results last?

This varies by treatment and individual factors such as skin type, lifestyle, and at-home care. We'll give you concrete guidelines during your consultation.

Lashes & Brows

Which treatment suits my lashes or brows?

This depends on your natural shape and desired look. We'll advise you in person and recommend the right option.

Do lash extensions or a lash lift damage natural lashes?

When applied professionally and cared for correctly, both methods are gentle on natural lashes. We'll explain the right aftercare to you.

Is a brow lift suitable for my brow type?

In most cases, yes. During your consultation, we'll look at your brow shape and give you an honest answer on whether a brow lift can achieve your desired result.

Microneedling

Is microneedling painful?

Before treatment, we apply a numbing cream that takes effect over 20–30 minutes. Most clients find microneedling well tolerated afterward — a slight tingling is normal.

How many sessions do I need?

For visible, lasting results, we recommend a course of 3–4 sessions spaced four weeks apart. First improvements are often visible after the very first session. We'll discuss the optimal plan during your skin analysis.

What should I be aware of after microneedling?

For the first 24 hours, please avoid makeup, intense sun exposure, and exercise. Use the recommended sunscreen. Your skin may be slightly red — this is normal and fades quickly.

Is microneedling possible during pregnancy?

No. We do not recommend microneedling during pregnancy or breastfeeding. Please let us know about your situation before booking, so we can find a suitable alternative together.

HydraFacial

Is there recovery time needed after a HydraFacial?

No. HydraFacial has no downtime — you can head straight to work or an event afterward. Your skin looks instantly fresher and more radiant.

Who is HydraFacial suitable for?

For nearly all skin types, including sensitive skin. It's ideal as regular monthly maintenance or as preparation for a special occasion.

What's the difference between Deluxe and Express?

HydraFacial Deluxe takes 60 minutes and includes a more thorough treatment with additional active ingredients. Express is the compact 45-minute version — ideal for a quick refresh.

Booking & Appointments

How do I book an appointment?

You can book your appointment directly online — choose your treatment and time, and you'll receive a confirmation by email. Alternatively, reach us by phone or email.

Can I reschedule or cancel my appointment?

Yes, please give us at least 24 hours' notice. For short-notice cancellations or no-shows, we reserve the right to charge 50% of the treatment price.

What should I bring to my appointment?

Nothing special — just come as you are. We recommend not wearing makeup so treatment can start right away. We provide all skincare products.

Still Have Questions?

Just send us a message.

We typically reply within 24 hours.

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